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FREQUENTLY ASKED QUESTIONS

  • Why should I try you out?
    Lenz Factor is your local team of talented content media producers in the Denver Metro Area. We always go above and beyond for our clients, pushing industry-leading delivery times and never sacrificing quality. Our stunning photos, cinematic video tours, aerial drone videography, 4k 3D Tours by Matterport, beautiful dedicated property websites, and marketing insight will give you the edge you need to stay ahead of the competition. ☑ NEXT-DAY TURNAROUND ☑ UNMATCHED VALUE ☑ CONSISTENT HIGH-QUALITY ☑ LIFETIME WEBSITE HOSTING ☑ YOUR DEDICATED TEAM If you want to give us a try, we can certainly take care of you as a first-time client. Feel free to email us at hello@lenzfactor.com or text/call our company line at 720-910-3368.
  • What services do you offer?
    We specialize in real estate marketing content, which includes: Photography Videography Aerial Drone Photos/Video 3D Matterport Virtual Tour 2D Floor Plans Social Media Photo/Video Edits Dedicated Listing Websites Creative Branding/Storytelling Client Testimonials High-end Video Productions Design and more
  • What is your turnaround time?
    We guarantee real estate photos to be delivered within 48 hours from the appointment time. We do our best to deliver videos as fast as possible - our standard turnaround is 2-3 business days for video, though we can rush delivery when requested for an additional fee.
  • Are you guys licensed and insured?
    Our business and team is licensed and insured. Our pilots are licensed with FAA Part 107 certifications. You can trust our team to be professional and respectful on every shoot.
  • How do I book services? What's the easiest way?
    To book an order, simply visit the link below and fill out a form to book a professional package or individual service: https://portal.lenzfactor.com/book We will follow up with you same-day with a booking confirmation via text, phone, and/or email.
  • What is the cancellation or postponement policy?
    We understand schedules can be hectic and weather can be unpredictable. We understand neither of us can control the weather, so we try our best to be as accommodating as possible if notice is given that we want to push out the shoot. If your staging or property is delayed, please give us notice well ahead of time. We required minimum 24 hour notice to reschedule at no charge. We always try to accommodate - however, if our team is not notified and we show up and the house is not ready to shoot, we charge the 25% deposit as a cancellation or postponement fee. You can find more info in our Terms of Service.
  • Why your photos and videos?
    Your photos are all taken by our in-house photography team whom are vetted and highly-trained to produce consistent results. We have a dedicated photo editing team whom will produce the highest-quality photos through a 15-point QA photo process. You will receive your beautifully, edited photos for you next-day by noon. Your videos are all produced by our in-house videography team and drone pilots. This team is vetted and highly-trained to consistently produce the best video for your investment. We are always innovating on new ways of shooting and editing so your videos are fresh when shared online and posted on social media.
  • Why better photos?
    Better photos will help you sell your listing for more. Photos are a reflectiion of you and your listing. How do you think poor quality photos reflect in the quality of your marketing, your listing, and your brand? Now, let's get you better photos :) Here are some significant photo marketing statistics: High quality images generate approximately 17% more demand. (Carnegie Mellon University) Real Estate Listings that include aerial photos sell 68% faster than listings that don’t. (National Association of Realtors) According to the NAR 73% of sellers want to list with an Agency that uses videos. (National Association of Realtors) Buyers spend 60% of their time looking at listing photos and only 20% at descriptions. (National Association of Realtors)
  • Why better video?
    Video is the most effective way to share your message and help your brand reach its potential. You can easily share video online through social media, email, text, ads, and reach thousands of people with your message with a click of a button. Here are some significant video marketing statistics: "Social video generates 1200% more shares than text and images combined." "Content marketing rakes in conversion rates six times higher than other methods." "The average user spends 88% more time on a website with video." We can help you create engaging, awe-inspiring content that converts your audience into true-fans and more business.
  • Why 3D Matterport?
    A major benefit of 3D Matterport in the Denver area is to be able to show the home thoroughly to people out-of-town, out-of-state, and international buyers. The average 3D Matterport tour we produce gets 300+ impressions and 100-200 unique visitors within a month of publishing. Another benefit of 3D is to help you better qualify and disqualify buyers so you aren't wasting your time or theirs in travel. Instead, you can focus on helping each buyer find their ideal home even if it's not yours. And the last significant benefit for using 3D Matterport is to stand out with your marketing as an agent, be an agent who uses the latest marketing technologies and ultimately win more listings.
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